What are we looking for?:
Chief Manager - Bancassurance position in Bancassurance - Retail Business - IDFC First Channel

What does the job entail?:
- Financials & Business Delivery (IDFC First Channel)
- Achievement of Topline and Persistency targets
- Annual planning for the channel with subvertical level strategies, milestones
- Competition benchmarking on multiple input parameters that drive topline and market share. Eg : Product Mix & PPT, LG activation, Productivity etc
- Market share tracking to identify gaps, emerging trends and drive business momentum Business quality - FTR, Throughput, Leakages
- Persistency - Persistency across categories : 13M, M0, Product & premium, regions cohorts
- Cloud Telephony usage and linkage to outcome, Gap Analysis & improvement drives, Reviews
- Customer Complaint Resolutions - Internal : IGMS + Non IGMS
- External : Communicated by Channel Partner
- Complaints Governance : Channel partner & HDFC Life Grievance & team, Escalation Management, Monitoring gaps & RCA leading to service quality improvement
- Management Reporting & Channel Support 1.



Working on MBR, Channel Partner Governance meet deck

2. Channel performance commentary, Business reports

3. Analysis of key business parameters & trends

4. Engagement with Internal field sales team - Query management - Product & process, contest qualification & incentive payout related

5. IT/ System usage related queries - Digibanca, TeBT, Insta etc
- Channel Management - (L&D; and SMP)
- 1)Training Engagement - Finalization of Training calendar, 100% MOM Sessions delivery (as per L&D; MIS), monitoring with linkage to business performance.
- 2) SMP - Branch visits, engagement with channel partner LG & leadership, CH & CSM SMP compliance, performance outcomes

Work Experience:
8 - 20 Years - Domain experience : Life Insurance, Banking, Fintech

Essential Qualification:
Graduate - preferred MBA

Preferred Skills:
- Strategic thinking and planning
- Sales and business development
- Rela

📌 Chief Manager (Mumbai)
🏢 HDFC Life
📍 Mumbai