Hey there We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.
We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.
Check out more about us here - https://www.Bitespeed.Co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.Shopify.Com/bitespeed-fb-messenger-chatbot (we openly brag about this ?)
We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):-
- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- https://www.Businesswireindia.Com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.Html
- E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- https://www.Thehindubusinessline.Com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.Ece
- BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.Entrepreneur.Com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414
About the role
We want to keep our customers for life - to do that, we’ve treated customer success as our most significant function. We’ve loved & served our customers so well that we’ve earned 250+ 5-star reviews and achieved net negative churn. The foundation was founder-led, and now with over 30 people in the CS team and 300% YoY growth, we’re now looking for a Program Manager – Customer Success who’s obsessed with getting things done, building scalable CS processes, and enabling a world-class team to create true fans of BiteSpeed globally.
What you’ll do
- Run the engine – Own day-to-day operations of the CS team: onboarding, tracking adoption, ren
📌 Lead Cloud Data Modernization Architect (Bengaluru)
🏢 BiteSpeed
📍 Bengaluru
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