Here’s a tailored Job Description for an Operations Executive at Glassentials, aligned with your architectural glass business operations in Ahmedabad and across India:
Job Description: Operations Executive

Company: Glassentials
Location: Ahmedabad, Gujarat (with occasional travel to metro cities)

Job Type: Full time
Reports To: Chief Operations Officer (COO) / Business Owner

Role Purpose

The Operations Executive will oversee and manage day-to-day operational activities at Glassentials, ensuring smooth coordination between supply, installation, CRM, and client delivery processes. This role is critical in maintaining operational efficiency, implementing SOPs, tracking performance metrics, and supporting business expansion initiatives in the architectural glass and mirror industry.

Key ResponsibilitiesOperations Management
- Oversee daily operations including glass/mirror aggregation, supply scheduling, and installation coordination
- Develop, implement, and monitor operational policies, SOPs, and process improvements
- Coordinate across departments (supply, installation, CRM,



finance) for seamless workflow
- Identify and resolve operational bottlenecks, delays, or quality issues

Resource & Vendor Management
- Manage resource allocation (staff, materials, logistics) for optimal efficiency
- Develop and maintain relationships with vendors, suppliers, and subcontractors
- Support procurement processes: order tracking, invoice verification, vendor liaison

Performance Monitoring & Reporting
- Monitor key operational performance indicators (KPIs) such as delivery timelines, installation quality, cost efficiency
- Prepare weekly/monthly operational reports for senior management
- Track BOQ/quotations execution and GST-ready estimate compliance

CRM & Lead Management Support
- Collaborate with CRM team to ensure accurate lead tracking and customer data management
- Support implementation of Odoo ERP for operational and customer management
- Ensure timely follow-ups and

📌 Operations Executive (Thaltej)
🏢 GLASSENTIALS
📍 Thaltej