Generate and process customer invoices accurately and on time based on executed contracts, Statements of Work (SOWs), purchase orders, and milestone completions.
- Review contracts and commercial terms to ensure billing is aligned with agreed pricing, milestones, and payment schedules.
- Verify supporting documents before invoice generation.
- Ensure compliance with internal billing policies and approval workflows.
- Process recurring, milestone-based, time-and-material, subscription, and project-based invoices.
- Coordinate with Sales, Delivery, Customer Success, and Finance teams to obtain billing triggers.
- Monitor unbilled revenue and ensure timely conversion into invoices.
- Assist collections teams by providing invoice documentation and customer clarifications.
- Support dispute resolution related to billing issues.
- Ensure invoices comply with GST, international tax, and statutory requirements.
- Maintain audit-ready documentation for all invoices.
- Adhere to internal financial controls and approval matrices.
- Support statutory audits, internal audits, and revenue audits.