Job Type: Full-time
Salary: ₹17,000 - ₹25,000 per month
- (Final salary will depend on experience, skills, and interview performance.)_
Experience: Minimum 1 Year
Qualification: Graduation (Any Stream Preferred)
Working Hours
- Monday to Saturday
- 10:30 AM - 6:30 PM
- Weekly Off: Sunday
Job Summary
Key Responsibilities
- Build and maintain strong relationships with customers.
- Handle customer inquiries, follow-ups, and service-related concerns.
- Maintain and update customer records in CRM software.
- Understand customer requirements and provide appropriate solutions.
- Follow up with prospective and existing customers.
- Coordinate with internal teams to ensure timely resolution of customer issues.
- Ensure high levels of customer satisfaction through professional service.
- Maintain accurate records of customer interactions and feedback.
- Minimum 1 year of experience in Customer Relationship Management, Customer Support, Telecalling,
Customer Service, or a similar role.
- Good verbal and written communication skills in English.
- Strong interpersonal and customer-handling skills.
- Ability to manage multiple customer interactions efficiently.
Preferred Skills
- Polite, confident, and professional communication.
- Strong follow-up and coordination abilities.
- Customer-centric approach with a positive attitude.
- Good problem-solving and relationship-building skills.
- Ability to work effectively in a team environment.
Why Join Us?
- Competitive salary package.
- Career growth and development opportunities.
- Professional and supportive work environment.
- Opportunity to build a rewarding career in customer relationship management.