Role Summary:
The Middle Office - Fund Accounting, Senior Associate is responsible for leading data onboarding, validation, and quality assurance activities across client portfolios. The role drives high-quality data delivery, SLA adherence, and client satisfaction while acting as a key interface between clients, internal teams, and platform operations.
This role operates with higher ownership, ensuring data integrity, operational excellence, and continuous process improvement across Real Estate, Private Credit, and other alternative investment datasets.
Key Responsibilities:
1. Data Onboarding & Ownership:
- Own end-to-end onboarding of funds, portfolios, and asset-level data
- Review and approve mapped datasets before platform upload
- Ensure accurate and timely delivery aligned to SLAs and client expectations
- Provide oversight and guidance to Associates on onboarding activities
2. Data Quality Assurance (QA / QC):
- Perform advanced QA/QC checks on datasets prior to final delivery
- Establish validation controls and ensure adherence across workflows
- Review complex data scenarios and resolve high-impact discrepancies
- Maintain audit readiness through structured validation and documentation
3. Client Interaction & Stakeholder Management:
- Act as a primary point of contact for client data queries and clarifications
- Participate in client calls to provide data updates, explain issues, and drive resolution
- Build robust working relationships with client stakeholders
- Translate client requirements into actionable data operations workflows
4. SLA Tracking & Reporting:
- Monitor and report on SLA adherence across onboarding and BAU activities
- Prepare and present periodic SLA and data quality reports to stakeholders
- Track key operational metrics including turnaround time, accuracy, and issue closure
- Proactively identify risks and drive corrective actions
5. Issue Management & Escalation:
- Oversee issue tracking, prioritization, and resolution across
📌 Middle Office (Punasa)
🏢 State Street
📍 Punasa
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