What are we looking for?:
Deputy Manager -GEM Program

What does the job entail?:
GEM Program Manager
- Own end-to-end GEM program for top FCs - drive execution, growth & effectiveness
- Ensure strong partner experience, performance, retention & engagement

Work Experience:
5-10 yrs insurance/agency experience

Key Focus Areas
- Program Execution: Roadmap, qualification, tagging, perks rollout (Oct-Sep cycle)
- Performance Tracking: GEM metrics (Value/NOP), dashboards, insights for leadership
- Engagement: Monthly forums, leadership connects, strong FC relationships
- Capability Building: Trainings, masterclasses, HNI-focused development
- Rewards & Benefits: Manage retention, ranking & qualification benefits
- Cross-Functional Alignment: Work with UW, Ops, Product, Digital, Marketing




- Retention Strategy: Identify risks, drive repeat qualification & continuity

KPIs
- Higher GEM qualification & productivity
- 90% persistency
- Top FC retention & upgrades
- MoM activation of key partners

Essential Qualification:
- 5-10 yrs insurance/agency experience
- Strong in analytics, execution & stakeholder management
- High relationship orientation with top performers
- Graduation

Preferred Skills:
Ideal Profile
- 5-10 yrs insurance/agency experience
- Strong in analytics, execution & stakeholder management
- High relationship orientation with top performers

📌 Deputy Manager (Mumbai)
🏢 HDFC Life
📍 Mumbai