Deputy Manager
- Soft service
Job Description Summary
PURPOSE OF ROLE:
- Ensuring client's requirement are met through quality soft service delivery. Maintaining FM ser,'ice standard and managing all available resources in site Supporting facilities and utility systems in client site.
PRIMARY ACCOUNTABILITIES
- Preparing the site execution plan and conducting site day to day FM service based on the understanding of SOW and site FM requirements.
- Working with Facility manager on complying with ERS, critical systems and statutory regulations.
- Preparing periodic operation reports as required.
Assisting in the development and execution of continuous improvement programme.
- Maintaining all statutory records of all documents.
- To lead soft services such as; House Keeping Services, Technicall related Pantry Services, Reception, Conference room mgmt, Catering, Stationary, Office Supplies & Services, Waste Mgmt and Pest Control, GYM, Medicat Services.
To follow and implement atl processes & guidelines through regular trainings to staffs.
Co-ordinating with the Vendors for PO/lnvoice to complete the activity.
Record & monitor daily work orders PA/PPWSR and ensure closure as per SLA. Enhance service delivery through best practice and the effective use of systems and equipment.
Ensure all necessary processes/procedures are in operation and adhered to. Seek opportunities to improve services and cost effective ways of working.
Control and manage budgetary targets as delegated by FM directly/indirectly, input to, and deliver services within budget.
Space management -Seat reconcile data.
ID/Access card/visitor card Re-consolation data
Timely submission of all Monthly reports/PPT / MIS as per requirement.
- To prepare duty roasters I Shift roasters according to the job schedule.
- Periodic facility walk thro' on hourly basis, to check the equipment / facility healthiness Upkeep of all equipments, ensuring 100% availability of spares for facility operation.
📌 Deputy Manager- Soft Service (Chennai)
🏢 Cushman & Wakefield
📍 Chennai
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