Technical Skills
- Experience in field service operations (Water Purifiers, Appliances, Consumer Durables, HVAC, Telecom, DTH, etc.)
- Technician training and onboarding
- Field audits and quality inspections
- SOP implementation and compliance
- Root Cause Analysis (RCA)
- Repeat complaint reduction
- Service quality improvement
- Spare parts cost control and inventory awareness
- Data analysis and reporting
Soft Skills
- Coaching and mentoring technicians
- Problem-solving ability
- Strong communication in local language + English
- Ability to handle field escalations
- Attention to detail
- Stakeholder management
Pay: Up to ₹465,000.00 per year
Perks:
- Health insurance
- Provident Fund
Application Question(s):
- Whats your experience as RO Technician ?