Position Overview

The Branch Head is responsible for the overall performance, profitability, growth, employee productivity, customer satisfaction, vendor relations, and operational efficiency of the branch. The role involves leading sales teams, managing vendors and suppliers, ensuring service excellence, resolving disputes, and achieving business targets while maintaining company standards and compliance.

Key Responsibilities1. Sales Management & Business DevelopmentRevenue Generation
- Achieve monthly, quarterly, and annual branch sales targets.
- Drive B2B, B2C, Corporate, Group Tours, FIT, and MICE sales.
- Develop strategies to increase revenue and market share.
- Monitor sales conversion ratios and profitability.
- Identify current business opportunities and partnerships.

Team Sales Performance
- Conduct daily sales review meetings.
- Monitor leads, inquiries, quotations, and closures.
- Support sales executives in closing high-value deals.
- Analyze sales reports and performance metrics.
- Ensure proper CRM and lead management.

Market Expansion




- Build relationships with travel agents, corporate clients, schools, colleges, and institutions.
- Develop local marketing initiatives and promotional campaigns.
- Participate in travel exhibitions, roadshows, and networking events.

2. Employee Management & LeadershipTeam Supervision
- Lead and manage sales, operations, ticketing, marketing, and support teams.
- Allocate responsibilities and monitor performance.
- Ensure coordination among departments.

Recruitment & Training
- Conduct interviews and hiring processes.
- Assist HR in manpower planning.
- Organize employee induction and onboarding.
- Conduct regular training sessions on sales, customer service, and product knowledge.

Performance Management
- Set KPIs and KRAs for employees.
- Conduct performance reviews.
- Implement performance improvement plans where necessary.
- Reward and recognize top performers.

Employee Engagement
- Maintain a positive work cul

📌 Branch Head (Delhi)
🏢 ADMIRE TOURS AND HOLIDAYS
📍 Delhi