Role Summary:
In the above context, the CSMrole is responsible to supervise the business delivery under Banca team and Tie Ups& primarily grow the business with profits. They have to understand the product, source the business, conduct developmental activities, recruit, motivate and provide training for the employees.
Key Accountabilities/ Responsibilities:
- Responsible for Achieving overall Gross Written Premium
- Channel Relationship.
- Workshops, Camps. Plan and make strategies- Responsible to maintain COR at budgeted levels
- Analyze the underwritten business book and build strategies for driving results by designing an approach line for team for desired business
- Recruitment
- Recruitment of agencts; Input Activities: Name gathering activities, career orientation program with TATAAIG like RnR, Club Membership, Quarterly contest, Educational programs etc.
- Responsible for Activation
- Float all contest and club convention on monthly and weekly basis to producers.
- Monthly quarterly and yearly goal settings
- Retention of business
- Focus on increase the costumer contactibility.
- Provide the renewals details on timely basis
Stakeholder interfaces:
Internal Stakeholders
- Operations (BOPs& COPs) - for the issuance.
- Product Towers - for Quotations
- Finance Team - Taxations handling
- Human Resources - to share foresights into the business and build the talent pool accordingly
- Claims Team - Regularly for the claim settlements
- Legal Team - For the legal aspect, Vendor, NDA etc