Key Responsibilities
- Manage the overall sales and operations of the jewellery showroom.
- Achieve monthly and annual sales targets and business objectives.
- Lead, motivate, and manage the showroom sales team.
- Monitor individual and team sales performance and provide regular guidance.
- Handle key customers and ensure an excellent customer experience.
- Maintain strong customer relationships and encourage repeat business.
- Ensure proper display, stock handling, inventory control, and showroom hygiene.
- Monitor daily sales, billing, stock movement, and operational reports.
- Drive upselling and cross-selling of jewellery products.
- Ensure compliance with company policies, SOPs, and security procedures.
- Handle customer queries, complaints, and escalations professionally.
- Coordinate with the HO/management team regarding sales, inventory, and operations.
- Analyse sales performance and implement strategies to improve showroom revenue.
- Minimum 5 years of experience in retail jewellery sales.:
- Graduate in any discipline.:
- Strong knowledge of gold, diamond, silver, and other jewellery products.
- Proven experience in managing a jewellery showroom/store.
- Strong leadership and team-handling skills.
- Excellent communication and customer relationship management skills.
- Target-oriented with strong sales and negotiation abilities.
- Positive knowledge of showroom operations, inventory, and billing processes.