Manager, Site Reliability Engineering

Location: Pune - Hybrid

Position Summary:
SRE Managers operate with significant autonomy and are accountable for the operational success of an entire service area, product platform, or collection of services. They balance people leadership, technical leadership, and operational ownership, regularly influencing priorities beyond their immediate team and partnering with engineering and product leaders to improve reliability, operational efficiency, and customer outcomes.

They are trusted to make decisions that affect multiple teams and are expected to build systems, processes, and organizations that scale.

Responsibilities:
The Manager, SRE leads one or more teams of Site Reliability Engineers and is accountable for reliability, availability, operational excellence, automation strategy, and engineering effectiveness within their assigned service area. Responsibilities span four primary domains:
- Reliability Leadership
- Own availability, performance, scalability, and operational health of assigned services.




- Drive adoption and enforcement of SRE practices including SLOs, SLIs, error budgets, incident management, and operational reviews.
- Own reliability roadmaps and ensure investment is balanced between feature delivery, technical debt reduction, and operational sustainability.
- Establish measurable operational targets and continuously improve system resilience.
- Strategize and communicate with management of Support teams on releases, automation changes, SOPs, and ticket management.
- Engineering & People Leadership
- Build a high-performing team through hiring, coaching, mentoring, and career development.
- Set explicit expectations and performance standards aligned to organizational objectives.
- Develop future technical and people leaders within the team.
- Ensure engineering excellence through design reviews, operational reviews, and technical governance.
- Collaborate with management of Development, QA, Product, and Rel

📌 Manager, Site Reliability Engineering (Pune)
🏢 Bentley Systems
📍 Pune