JOB DESCRIPTION

We have an exciting opportunity for you to work in a fast-paced, dynamic workplace, playing a critical role in maintaining the data quality of client-facing deliverables.

As an Investor Support
- Platform and Data Management Operations within JP Morgan Chase's 55ip Asset & Wealth Management Technology, you will oversee the comprehensive management and daily operations of Client Reporting and Model Management. You will ensure data accuracy and integrity as the Subject Matter Expert in client reporting, maintaining a robust control environment for data at 55ip Warehouse. Collaborating with Technology, Product Management, and Operations teams, you will promote platform evolution and manage daily operations using modern Business Intelligence tools. You will partner with various stakeholders to ensure client outcomes are met, using data analysis to support decision-making and strategic planning. Your role involves investigating and resolving escalated client issues, managing risks related to data quality,



and overseeing daily work assignments to meet performance objectives.

Responsibilities:
- Own day-to-day coordination and completion of Platform operational tasks (e.g., model management, performance report, agreement/ADV review tracking), ensuring outputs are accurate, complete, and delivered within agreed SLAs. Follow established procedures, validation checks, and documentation standards..
- Maintain a strong control environment by ensuring procedures, checklists, and audit-ready records are consistently followed. Support ongoing improvements to governance artifacts (SOPs, process maps, trackers) to reinforce quality, oversight, and scalability.
- Build and maintain business metrics, management information, and operational dashboards to track trends, SLA performance, risk items, and recurring issues. Use data to identify trends, capacity needs, bottlenecks, and improvement opportunities; share clear, actionable insights with stakeholders.
- Identi

📌 Investor Support (Mumbai)
🏢 JPMorganChase
📍 Mumbai