Job Summary

Key Responsibilities
- Serve as the primary point of contact for assigned clients and build strong, long-term relationships.
- Understand client business objectives and translate requirements into actionable plans for internal teams.
- Coordinate with design, SEO, marketing, content, and operations teams to ensure successful project delivery.
- Manage project timelines, deliverables, client expectations, and overall account performance.
- Conduct regular client meetings, status reviews, and strategic planning sessions.
- Handle client queries, concerns, and escalations professionally and efficiently.
- Identify opportunities for upselling, cross-selling, and expanding client engagements across digital services.
- Monitor project and account performance using analytics, dashboards, and KPIs.
- Prepare reports, presentations, forecasts, and other account documentation as required.

Requirements:
- 2+ years of experience in Account Management, Client Servicing, Strategic Account Management, Project Coordination, or a related role.




- Excellent verbal and written English communication, presentation, and stakeholder management skills.
- Proven ability to manage multiple clients, projects, and priorities simultaneously.
- Strong organizational, problem-solving, and relationship-building abilities.
- Experience working with digital marketing, website development, IT services, consulting, or technology-driven organizations.
- Proficiency in MS Office, Google Workspace, CRM systems, and project management tools.
- Bachelor’s degree in Business, Marketing, Technology, or a related field; MBA is a plus.

Preferred Skills
- Understanding of digital marketing, SEO, PPC, social media, branding, website development, and digital transformation.
- Experience managing end-to-end client projects and working with cross-functional teams.
- Ability to engage with senior stakeholders and communicate digital strategies effectively.
- Solid commercial acumen with experience in

📌 Digital Account Manager (Noida)
🏢 TIS India
📍 Noida