Indus Parking Services (IPS) is an emerging parking enforcement company headquartered in Gurugram, India. Our team consists of highly focused and motivated professionals with extensive expertise in parking management. We specialise in preventing unauthorised parking across commercial properties, residential complexes, and other locations. Indus Parking Services manages the entire parking enforcement process efficiently and also provides operational support to Euro Parking Services.

We are looking for an enthusiastic CCTV Operations Team Lead to join us who will be responsible for leading a CCTV team, acting as the primary point of contact and ensuring smooth communication and operational efficiency across assigned parking enforcement sites.

As a CCTV Operations Team Lead, your responsibilities will include:
- Leading and managing a designated CCTV Operators team.
- Overseeing the accurate review of CCTV footage and issuance of Parking Charge Notices (PCNs).
- Ensuring compliance with company procedures, client requirements, and operational standards.




- Monitoring team performance and providing coaching, guidance, and support.
- Assisting with the onboarding and transition of newly activated client sites.
- Preparing operational reports and escalating issues where required.
- Identifying opportunities to improve communication, efficiency, and overall team performance.
- Strong leadership and people management skills.
- Excellent verbal and written communication skills.
- Ability to work effectively under pressure and manage multiple priorities.
- Strong problem-solving and decision-making abilities.
- High level of accountability, commitment, and professionalism.
- Solid organisational and time-management skills.
- Attention to detail and a quality-focused approach.
- Ability to build and maintain effective working relationships with internal and external stakeholders.

Required Qualifications:
- Bachelor's degree in any discipline is preferred.
- Minimum 2 years

📌 Cctv Operations Team Lead (Gurugram)
🏢 IPA Indus Parking Services
📍 Gurugram