Who we are:
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
- As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
- We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
- #VOIS #BeUnrivalled #CreateTheFuture
About this Role:
What you’ll do:
- Manage business-as-usual (BAU) incidents and service requests within defined SLAs
- Collaborate with domain teams and IT Operations to manage requests and deliver resolutions
- Ensure service stability and continuous improvement through proactive monitoring and issue resolution
Who you are:
- Proficient in Python, SQL, and Shell/Perl scripting
- Familiar with machine learning concepts such as regression, classification, clustering, and feature engineering
- Experienced with cloud and DevOps tools including AWS (EC2, S3, Lambda), Docker, and CI/CD pipelines
- Comfortable working with tools such as Git, Linux, Jupyter Notebook, and VS Code
- Educated to a degree level (MCA, BE, B-Tech or equivalent) in a relevant discipline
- Solid problem-solving skills with the ability to troubleshoot complex technical issues
- Able to collaborate effectively across teams and communicate
📌 Executive-it Operations (Pune)
🏢 Vodafone
📍 Pune