Key Responsibilities
- Monitor customer accounts and outstanding balances.
- Prepare and maintain daily and monthly outstanding reports.
- Track invoice due dates and ensure timely collection of payments.
- Coordinate with the sales, accounts, and operations teams regarding customer payments.
- Identify overdue accounts and take appropriate follow-up actions.
- Maintain accurate records of customer payment commitments.
- Reconcile customer accounts and identify discrepancies.
- Send payment reminders and statements of accounts to customers.
- Escalate long-pending and critical payment issues to management.
- Update collection status regularly in Excel or accounting software.
- Maintain proper documentation related to invoices, payments, and customer correspondence.
- Support the accounts team in resolving billing and payment-related queries.
- Prepare collection reports and provide regular updates to management.
- Ensure professional communication with customers while following up for payments.
- Assist in improving the company's collection process and reducing outstanding receivables.
Required Skills:
- Valuable communication and negotiation skills.
- Basic knowledge of accounting and receivables.
- Good knowledge of MS Excel.
- Robust follow-up and coordination skills.
- Ability to handle multiple customer accounts.
- Good analytical and problem-solving abilities.
- Ability to work independently and meet collection targets.
- Previous experience in credit control, accounts receivable, collections, or finance will be preferred.
Pay: ₹17,800.00 - ₹27,472.10 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Collection Executive (Alandur)
🏢 Test 2 Build
📍 Alandur
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