Job Overview:
Key Responsibilities:
- Make outbound calls to prospective and existing customers.
- Explain products/services clearly and persuasively in the regional language.
- Answer customer queries and resolve basic issues over the phone.
- Maintain call records and update customer information accurately.
- Follow up with customers for feedback and lead conversion.
- Meet daily/weekly calling and sales targets.
- Must be positive in followup
Requirements:
- Language: Must be fluent in any one of the following -Telgu, or Kannada:
- Basic understanding of Hindi or English is preferred for internal communication.
- Good verbal communication and listening skills.
- Prior telecalling or customer service experience is a plus
Should be punctual, sincere, and customer-oriented.