Job Summary:
Responsible for leading and managing end-to-end catering operations, ensuring smooth execution of events, high-quality food and service standards, customer satisfaction, and profitability.

Key Responsibilities:
- Oversee overall catering operations, including events, banquets, outdoor catering, and institutional catering
- Plan and manage catering events from pre-event preparation to execution and closure
- Coordinate with Chefs, Service, Purchase, Stores, Logistics, and Event teams
- Manage manpower planning, staff allocation, training, and performance
- Ensure food quality, hygiene, presentation, and service standards
- Manage catering budgets, food costs, manpower costs, and operational expenses
- Coordinate with clients and handle special requirements, feedback, and complaints
- Monitor inventory, procurement, transportation, and equipment requirements
- Develop and implement SOPs to improve operational efficiency
- Ensure compliance with FSSAI, food safety, hygiene, and workplace safety standards
- Monitor revenue, profitability, customer satisfaction,



and operational KPIs
- Prepare MIS reports and provide regular performance updates to management

Skills Required:
- Solid leadership and team management skills
- Excellent knowledge of catering and F&B; operations
- Event planning and execution expertise
- Strong client relationship and communication skills
- Budgeting, costing, and inventory management knowledge
- Excellent problem-solving and decision-making abilities
- Ability to manage multiple events simultaneously

Qualification & Experience:
- Degree/Diploma in Hotel Management, Hospitality, or Catering Management
- 10-18 years of experience in catering/F&B; operations
- Minimum 5 years in a senior operations/leadership role

Preferred Experience:
- Experience in banquet catering, outdoor catering, corporate catering, wedding catering, institutional catering, or large-scale events:
- Experience handling high-volume operations and large teams

📌 Catering Operations Head (Indore)
🏢 Care Plus Facility Private
📍 Indore