,Location:Surat
Experience:1 - 2 Years

Job Type: Full-time

Job Summary

Roles & Responsibilities
- Resolve customer complaints and concerns in a professional and timely manner.
- Provide accurate information about company products and services.
- Follow up with customers to ensure issue resolution and satisfaction.
- Generate and qualify leads through telephonic conversations.
- Follow up with potential clients and schedule meetings or demos, and close the deal.
- Maintain high levels of customer satisfaction and service quality.

Requirements:
- 1-2 years of experience in Customer Service, Customer Support, or a similar role.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.




- Ability to handle customer concerns with patience and professionalism.
- Basic computer knowledge and proficiency in MS Office.
- Ability to multitask

Preferred Skills
- Robust listening and relationship-building skills.
- Customer-centric approach with attention to detail.
- Strong convincing and negotiation abilities.
- Excellent communication
- Experience in lead generation

Pay: ₹10,000.97 - ₹15,000.16 per month

Benefits:
- Paid sick time
- Paid time off

Work Location: In person

📌 Customer Service Executive (Surat)
🏢 Technozer Solution
📍 Surat