Key Responsibilities
- Lead business discovery workshops and gather functional requirements.
- Analyze business processes and translate them into scalable Certinia PSA solutions.
- Configure and implement Certinia PSA modules based on business needs.
- Collaborate with Solution Architects, Salesforce Developers, QA, and Integration teams.
- Prepare functional specifications, user stories, process flows, and documentation.
- Lead User Acceptance Testing (UAT), defect management, and business validation.
- Support cutover planning, go-live activities, and post-production (Hypercare) support.
- Deliver end-user training and knowledge transfer sessions.
- Recommend process improvements and platform optimization.
Functional Expertise
Experience in most of the following modules:
- Resource Management
- Project Management
- Time & Expense
- Project Financials
- Billing & Invoicing
- Revenue Recognition
Required Skills:
- 5-8+ years of hands-on experience with Certinia (FinancialForce).
- Minimum 3-5 end-to-end Certinia PSA implementation projects.
- Robust experience in business process analysis and requirement gathering.
- Expertise in functional solution design and PSA configuration.
- Experience working with enterprise clients and cross-functional teams.
- Strong understanding of Professional Services business operations.
- Excellent stakeholder management and communication skills.
Preferred Qualifications
- Certinia (FinancialForce) Certification.
- Salesforce Platform knowledge.
- Experience with Agile/Scrum methodologies.
- Experience integrating Certinia with Salesforce, SAP, or other ERP platforms.
- Experience working on large enterprise/Fortune 500 implementations.
Must-Have Skills
- Certinia (FinancialForce
📌 Certinia Functional Lead (Gurugram)
🏢 TGS The Global Skills
📍 Gurugram
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