What you’ll do as an Account Manager - Plays a critical role in developing and managing relationships with large customers from the ICX-Reseller book of business. - Build Connects and nurture solid relationships with managers and decision-makers in these large accounts. Expand business relationships beyond IT and Procurement into the C-Suite. You will need to map target org at departmental level to succeed in this role. - Drive revenue growth by identifying upsell and cross-sell opportunities. You would be responsible for driving Net ARR from the allocated customers for the various Creativity & Productivity solutions. - One of the key measurement metrics will be how well a rep can reach out to the large book of business, building connections and engagements. - Account manager’s primary goal will be to understand Customer’s business needs / pain points on document workflows & creative content creation, offer solutions, and foster long-term partnerships that drive business growth. - Managing the opportunity pipeline from week to week,
providing accurate and timely updates to management on progress and outlook. As an Account manager, you will be responsible and measured on how well you are executing on the key products such as Acrobat, Acrobat AI, Express, Acrobat Sign - Research customer contracts and purchasing history in Adobe's various customer management systems & external sources such as LinkedIn, ZoomInfo, etc. to figure out the expansion opportunity in an account. -Devise customized connect strategy based on the account plan. -Identify the segments that have a high propensity for Adobe’s solutions and then plan customer outreach and meetings. -Sell into multiple levels of an organization, performing outbound prospecting to existing customers to identify new business relationships. -Engage customers daily via Teams / Video calls to conducting extensive account reviews. -During the account review understand clients' strategic goals, challenges, and pain points,