Key Responsibilities:
- Guide doctors, pharmacists, and laboratory partners through the Aivida app onboarding process.
- Provide training and demonstrations on app features and functionalities.
- Assist users with account creation, profile setup, and service activation.
- Resolve basic technical issues and coordinate with the development team for advanced issues.
- Follow up with healthcare partners to ensure successful platform adoption.
- Maintain records of user queries, complaints, and resolutions.
- Educate users about new features, updates, and best practices.
- Support field sales and business development teams during onboarding activities.

Requirements:
- Bachelor's degree in any discipline.
- Good communication skills in English and Tamil.
- Ability to explain technical concepts in a simple and user-friendly manner.
- Robust customer service and problem-solving skills.
- Experience in technical support, customer support, or healthcare technology is preferred.

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Technical Support (Chennai)
🏢 Manju Groups
📍 Chennai