Capitalbox Advisory and Management Services Private
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Vikaspuri
12 Aug
Capitalbox Advisory and Management Services Private
Vikaspuri
Job Summary
We are looking for a Job Summary
Key Responsibilities
- Contact customers to explain loan products and documentation requirements.
- Coordinate with sales, credit, and operations teams for timely processing.
- Maintain accurate customer records in CRM/software.
- Provide regular updates to customers until loan disbursement.
- Handle customer complaints professionally and ensure prompt resolution.
- Meet daily follow-up and customer satisfaction targets.
Required Skills:
- Excellent verbal and written communication skills (Hindi and English preferred).
- Robust customer service and relationship management skills.
- Good follow-up and coordination abilities.
- Ability to multitask and work in a target-driven environment.
- Positive attitude and problem-solving mindset.
- 1-3 years of experience in customer service, telecalling, banking, NBFC, or loan processing is an advantage
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off