Job ID: 61760
- 4 - 7 Years
- 1 Opening
- Noida

Role description:
Role:
- Provide remote IT support for end users and VIP stakeholders.
- Troubleshoot Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, and SharePoint.
- Configure, deploy, and support laptops, desktops, mobile devices, docking stations, and peripherals.
- Support meeting room technologies, AV equipment, and video conferencing solutions.
- Manage Intune-managed devices, Windows Autopilot, and endpoint compliance.
- Handle IMACD activities, device refreshes, onboarding, and asset management.
- Collaborate with Service Desk, Infrastructure, IAM, Cloud, Security, and third-party vendors.
- Maintain accurate ITSM documentation and contribute to continuous service improvements.

Skills Required:
- 4+ years of experience in End User Services, Deskside Support, or Workplace IT.
- Solid experience with Desktop Support, Windows 10/11, Microsoft 365, Intune, and ITSM.




- Knowledge of ServiceNow or similar ITSM platforms.
- Excellent troubleshooting, communication, and customer support skills.

Nice to Have
- Experience supporting VIP users and executives.
- ITIL or Microsoft certifications.

Skills:
Desktop Support, ITSM, ServiceNow

About UST:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 End User Services Engineer (Noida)
🏢 UST
📍 Noida