Global Technical Support Engineer (Vadodara)

Global Technical Support Engineer (Vadodara)

12 Aug
|
ABB Global Industries and Services Private
|
Vadodara

12 Aug

ABB Global Industries and Services Private

Vadodara

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:
Global Motion Support Manager - LEAP
- Your role and responsibilities:
In this role, you will provide second-line support for large motors and generators Service Tools to the Motion Services front-end organization on a global level.

Some of your key tasks will be providing technical support for our life expectancy analysis program (LEAP), focusing on supporting hardware/software related issues and resolving field test data quality issues. ABB Ability LEAP is ABB’s life expectancy analysis program that helps customers maximize reliability of high voltage machines.

Additionally, you will be providing support to field service engineers with motors and generators related maintenance procedures within ABB preventive maintenance program and other condition monitoring service tools i.e., air gap inspection (AGI) and vibration analysis.





You will work closely with internal and external customers, ensuring timely and cost-effective solutions that drive customer satisfaction. Along the way, you will gain expertise in service tools, data quality and have the prospect to network with the global field service community and product management team.

The work model for the role is: Hybrid

This role is contributing to the motors and generators business line in Motion Service division in AMEA region. Main stakeholders are global LEAP product management, AGI product management, center of expertise, LEAP analysis team and local service units.

You will be mainly accountable for:
- Providing technical advice and troubleshooting support for LEAP test procedures to field service engineers globally within ABB Motion Services.
- Providing support on motor and generator maintenance procedures and troubleshooting steps along with support

📌 Global Technical Support Engineer (Vadodara)
🏢 ABB Global Industries and Services Private
📍 Vadodara

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