Job Title: Tele Sales Executive - Travel Sales
Experience: 2-5 Years
Location: Jasola, New Delhi
Industry: Travel & Tourism
Job Summary
Key Responsibilities
- Make outbound calls to prospective customers and generate sales leads.
- Promote and sell domestic and international travel packages, holiday packages, Umrah/Hajj packages, and other travel-related services.
- Understand customer requirements and recommend suitable travel solutions.
- Follow up with inquiries and convert leads into confirmed bookings.
- Maintain daily call logs, customer records, and sales reports in the CRM system.
- Handle customer queries professionally and provide accurate information about packages and services.
- Build and maintain long-term relationships with customers to encourage repeat business and referrals.
- Coordinate with the operations team to ensure smooth booking and customer satisfaction.
- Achieve monthly sales targets and contribute to overall business growth.
Required Skills & Qualifications
- Graduate in any discipline.
- 2-5 years of experience in Tele Sales with a Travel Agency, Tour Operator, or Travel Company.:
- Experience in selling Domestic & International Tour Packages, Umrah/Hajj Packages, Visa Services, or Holiday Packages will be an added advantage.:
- Robust communication, negotiation, and persuasive selling skills.
- Experience in B2B and/or B2C Sales.
- Good knowledge of telesales processes, customer handling, and lead conversion.
- Ability to work in a target-driven environment with a positive attitude.
- Excellent presentation, follow-up, and customer relationship management skills.
- Prior experience in Travel Sales, Tour Packages, Umrah/Hajj, or Hospitality.
- Strong customer service orientation with the ability to build trust and close sales.
- Self-motivated, result-oriented, and capable of working independently as well as in a team.
- Fluent in English and Hindi; additional languages will be an advantage.