company's
- Make outbound calls to prospective customers and explain company's products/services.
- Generate and qualify leads through telephonic conversations.
- Follow up with potential clients and schedule meetings, demos, and appointments.
- Maintain accurate records of calls, inquiries, and customer information.
- Handle customer queries and provide appropriate solutions.
- Achieve daily, weekly, and monthly calling and conversion targets.
- Build and maintain positive customer relationships.
Requirements:
- 1-2 years of experience in telecalling, telesales, or customer support.
- Excellent communication and interpersonal skills.
- Strong convincing and negotiation abilities.
- Basic computer knowledge and familiarity with MS Office.
- Ability to work independently and as part of a team.
- Positive attitude and target-oriented approach.
Preferred Skills
- Experience in lead generation and client follow-ups.
- Robust listening and problem-solving skills.
- Good communication skills.
- Customer services handler