JLL supports the Whole You, personally and professionally.
Position’s Goal
- Management services to BACI in support of their business needs in accordance with the Service Levels, and Key Performance Indicator requirements
- Manage Facility Management team in the delivery of services especially all help desk issues & user services.
- To assist in the maintenance of the premises including any designated financial, maintenance, procurement, and asset & vendor management.
- Develop an understanding of and sound working relationships with key representatives of the client and key suppliers/service providers with whom you operate in support of the site.
- Specifically managing the role of the Facility executive, Front office Executive, the Janitorial and technical team
Deliverable Role/Responsibilities
- Manage offsite record management operations including documents collection & retrieval
- Review and spot-check your areas of responsibility to ensure that suppliers/service providers are meeting contractual obligations to the client.
- Ensure detailed floor inspections on a routine basis.
- Monitor the Help Desk system as it effects your area & ensure that rectification works are recorded & action-ed in a timely manner
- Ensure your aspects of the working workplace meet all requisite Standards.
- Assist the Facility Manager to ensure the smooth running of meetings &/or events
- Assist with Business Unit relocations or ‘ad hoc’ projects.
- Assist with critical out-of-hours issues & participate as a key team member in response to emergency situations
- Provide backup support for the Facility Manager in times of absence.
- Clearly document & communicate all client expectations to the balance of the FM team
- Work collaboratively with colleagues both within the BACI account & in the wider Jones Lang LaSalle network
- Work collaboratively with colleagues both within the BACI account & in the wider Jones Lang LaSalle network
- Ensure general administrative activities under