Education: Bachelor's Degree in Business, Marketing, Communications, or a related field
About the Role
This role requires excellent communication skills, robust analytical abilities, and a customer-focused approach to drive business growth and ensure seamless sales operations.
Key Responsibilities Sales Coordination & Pipeline Management
- Manage the complete sales pipeline from lead generation to order closure.
- Maintain accurate customer records and sales opportunities in the CRM system.
- Track daily sales activities and prepare weekly/monthly sales reports.
- Coordinate with the sales team to ensure timely follow-up on leads and business opportunities.
- Monitor sales progress and support the team in achieving targets.
Lead Generation & Customer Engagement
- Generate and qualify leads through inbound and outbound activities.
- Understand customer requirements and recommend suitable MORX RFID solutions.
- Build long-term relationships with prospects and existing customers through regular follow-ups.
- Handle customer inquiries, objections, and coordinate with the sales team to support successful deal closures.
CRM & MIS Management
- Maintain and update customer information, interactions, and sales opportunities in the CRM platform.
- Ensure accurate and timely CRM updates.
- Prepare MIS reports, sales dashboards, and management reports using Microsoft Excel.
- Monitor lead status and sales performance metrics.
Cross-functional Coordination
- Coordinate with Sales, Marketing, Operations, and Customer Support teams for smooth execution of business activities.
- Support order processing and customer onboarding.
- Ensure timely communication between internal departments and customers.
Product & Market Knowledge
- Develop a strong understanding of MORX RFID pro