Urgent Hiring | AVP - Client Services (Professional Services)

Location: Gurgaon (Onsite)

Experience: 20-25 Years

Domain: SaaS | Hospitality | Airlines | Travel | Tourism

CTC: ₹70-80 LPA

Key Requirements:
20+ years of overall experience

8+ years in Professional Services & 10+ years in Leadership

Solid SaaS implementation & enterprise client delivery experience

Managed Professional Services teams, budgets/P&L; & customer escalations

Experience collaborating with Sales, Product & Engineering teams

Bachelor's degree mandatory (PMP/ITIL certification is a plus)

Preferred Background:
AVP/Director/VP - Professional Services

Implementation / Client Delivery / Customer Onboarding Leadership

Enterprise SaaS companies (Salesforce, ServiceNow, SAP, Oracle, Workday, Freshworks, Darwinbox, Icertis, Chargebee, Amadeus,



Sabre, Oracle Hospitality, etc.)

Interview Process: 7-8 Rounds (Including 1 Face-to-Face)

*Preferred:* Chemical Engineering background.

Knowledge of BioWin, Bentley, WAVE, IMS, or similar engineering tools.

*Qualification:*

Bachelor's Degree in Chemical / Mechanical / Environmental / Process Engineering. Master's Degree is an added advantage.*

Interview Process: Online Microsoft Teams Interview

3 Interview Rounds

Working Days:* Monday to Saturday

*Timings:* Mon-Fri: 9:00 AM - 6:00 PM | Sat: 9:00 AM - 1:00 PM

Pay: Up to ₹8,000,000.00 per year

Work Location: In person

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