Responsibilities
- Handle customer queries through chat and voice support
- Provide accurate information and resolve issues professionally
- Maintain documentation of all customer interactions using internal CRMs
- Meet performance targets including accuracy, response time, and customer satisfaction
- Coordinate with internal departments for escalations and resolutions
Eligibility Criteria
- Minimum Qualification: Graduation
- Robust verbal and written English communication skills
- Flexible to work from office in rotational shifts
- Freshers with excellent communication skills may be considered (if applicable)
Work Mode
This is a Work From Office role only.
How to Apply
Share your resume at (phone hidden). If you're interested and would like a referral, DM directly.
Job Types: Full-time, Permanent
Pay: ₹27,000.00 - ₹33,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 International Chat and Voice Process (Vijay Nagar)
🏢 TP-LINK India
📍 Vijay Nagar
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.