DataBricks Support Manager:
Join Techila's team of Salesforce experts. We build senior-led transformations that deliver measurable outcomes for clients worldwide.

Experience

4-10 yrs

Employment Type

Full time

Openings

1 position

Aug 31, 2026

Required Skills:
- DataBricks Support Manager

DataBricks Support Manager Pan India - Full Time - Hybrid

Key Responsibilities
- Manage end-to-end support operations for DataBricks environments and data platform services.
- Lead, mentor, and develop a team of support engineers and analysts.
- Ensure adherence to SLAs, KPIs, and support processes.
- Drive incident, problem, change, and service request management activities.
- Coordinate with Data Engineering, Cloud, Infrastructure, and Business teams to resolve production issues.
- Monitor platform performance, availability, and reliability, ensuring mínimal business disruption.
- Conduct root cause analysis (RCA) for critical incidents and implement preventive measures.
- Establish and improve support processes, governance, and operational best practices.




- Manage stakeholder communication and provide regular service performance updates.
- Participate in capacity planning, risk management, and continuous improvement initiatives.

Requirements:
- Have 10+ years of overall IT experience with substantial experience in Data Engineering and Production Support.
- Possess strong hands-on experience with Azure DataBricks administration, monitoring, and support.
- Have experience supporting large-scale data pipelines and ETL/ELT processes.
- Have a good understanding of Apache Spark, PySpark, SQL, and DataBricks architecture.
- Have experience with Azure cloud services such as Azure Data Factory, ADLS, Synapse, Key Vault, and Monitoring tools.
- Possess strong knowledge of Incident Management, Problem Management, and ITIL processes.
- Have experience leading support teams and managing production environments.
- Have the ability to analyze complex technical issues and coordinate c

📌 Databricks Support Manager (India)
🏢 Techila Global Services
📍 India