Customer Service Representative (Kolkata)

Customer Service Representative (Kolkata)

12 Aug
|
Ascensive Educare
|
Kolkata

12 Aug

Ascensive Educare

Kolkata

About the Company

Arohon is a growing name in the microfinance sector, dedicated to empowering communities, supporting small businesses, and promoting financial inclusion through accessible financial services.

Job Overview

Key Responsibilities
- Customer Identification & Sourcing: Field visits to identify and source prospective customers, specifically focusing on Self-Help Groups (SHGs) and individual borrowers in targeted rural or semi-urban locations.
- Collection & Recovery: Regular follow-ups with borrowers to ensure the timely collection of weekly or monthly loan installments, keeping non-performing assets (NPA) to a minimum.
- Client Relationship Management: Build and maintain excellent long-term relationships with clients to ensure high retention rates and promote a positive brand image of Arohon within the community.

Job Details & Locations

Designation: Microfinance Executive (Field Job)

Job Locations: Kolkata, North 24 Parganas, and South 24 Parganas

Pay: From ₹16,000.00 per month

Advantages:
- Cell phone reimbursement
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Service Representative (Kolkata)
🏢 Ascensive Educare
📍 Kolkata

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