Senior Specialist, Production Services Application Support

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Specialist, Production Services Application Support to join our Foundational Solutions team. This role is located in Pune.

In this role, you’ll make an impact in the following ways:
- Follow ITIL Incident, Problem, Request, and Change Management processes for production support.




- Maintain and improve monitoring and alerting; respond to automated alerts to restore BAU operations.
- Perform root cause analysis and drive problem management tasks for recurring issues.
- Maintain RTB IPA automation workflows in Logan/1Desk.
- Participate in change, release, and deployment activities (daily, weekly, and weekend as required).
- To be successful in this role, we’re seeking the following:
- Bachelor's degree in computer science engineering or a related discipline, or equivalent work experience required.
- Operating Systems: Unix/Linux and Windows OS.
- Databases: Oracle PL/SQL and SQL Server (robust SQL skills).
- Scripting/Programming: Working knowledge of shell scripting, Perl, Java, and C.
- Virtualization: Experience with Java VMs, Linux VMs, and Windows VMs.
- ITIL: Hands-on experience with Incident, Problem, Request, and Change Management processes.
- Data/Integra

📌 Senior Specialist, Production Services Application Support Analyst (Pune)
🏢 The Bank of New York Mellon
📍 Pune