12 Aug
|
Teradata
|
Hyderabad
12 Aug
Teradata
Hyderabad
Our Company:
At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.
What You’ll Do
Key Responsibilities
- Analyze system and database performance using logs, metrics, and diagnostic tools to identify performance bottlenecks and abnormal behavior
- Work directly with customers and internal teams to investigate performance issues and deliver clear, actionable recommendations
- Perform root cause analysis for degradation incidents and document findings, corrective actions, and preventive recommendations
- Partner with engineering teams to identify product defects, validate fixes, and improve observability and performance diagnostics
- Track technical actions,
tuning recommendations, and ownership across cases to ensure timely follow-through and high-quality customer communication
- Deliver a strong customer experience through skilled communication, technical depth, and a focus on measurable performance outcomes
- Follow incident and escalation processes for priority issues while maintaining clear status updates and technical case documentation
- Support a 24x7 global environment through participation in on-call rotations, weekend coverage, or after-hours escalations as required
- Contribute to proactive performance improvement initiatives, including trend analysis, repeatable diagnostics, and continuous tuning best practices
Basic Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline
- 3+ years of experience in system performance engineering, database administration, techn
📌 System Performance Engineer (Hyderabad)
🏢 Teradata
📍 Hyderabad