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Job Overview:Responsibilities
- Build and lead a high-performing UX capability encompassing user research, design systems, accessibility, and inclusive design, embedding feedback and iteration loops into the product development lifecycle and measuring the strategic business impact of UX investment.
- Lead the design and delivery of analytics and insights capabilities, governing data extraction, visualisation standards, and feedback mechanisms to enable data-driven decision-making across Finance Technology and business stakeholders.
- Champion the adoption of AI-assisted development tooling — including Agentic AI platforms, autonomous coding tools (e.g., Devin.AI), and developer co-pilots (e.g., GitHub Copilot, Microsoft Copilot)



— to accelerate engineering velocity and elevate developer experience across the pillar.
- Define and drive up-to-date development practices across the pillar, including code reusability, SDLC automation, and technical debt management, tracking efficiency metrics and developer experience indicators to maximise engineering output.
- Lead, mentor, and develop a multi-disciplinary team spanning UX Design, UI Development, Backend Engineering, Full-Stack Engineering, and AI/ML Engineering, fostering a collaborative, inclusive, and high-performance engineering culture.
- Consult with end users and business stakeholders to identify system function specifications, translate complex requirements into scalable technology solutions, and incorporate AI and modernisation possibilities into strategic discussions.
- Influence and negotiate with senior leaders across Finance Technology and business functions, acting as the primary technology voice for the pillar and communicating p

📌 Digital Design Service Pillar Lead (Pune)
🏢 Citi
📍 Pune