Resort Manager at 5* Boutique Resort you will oversee all operational, quality and guest related aspects of the running of the resort; supervise and organize all resort staff and ensure that the high standards that the company expects are maintained whilst exceeding the service and standard set by Corporate management.

Key Responsibilities:
1. Guest Services Management:
- Develop and implement strategies to enhance the overall guest experience.
- Manage guest inquiries, requests, and feedback with a focus on satisfaction and retention.
- Coordinate and supervise customer visits on site, ensuring seamless execution and client satisfaction.
- Create and maintain a culture of exceptional customer service, ensuring all team members prioritize guest satisfaction.

2. Property Operations Management:
- Take complete handover of the project plots, amenities, infrastructure, and other areas within.
- Oversee the day-to-day operations of the hospitality services within the project.
- Ensure the smooth functioning of amenities, common areas, and recreational facilities.




- Collaborate with maintenance teams to uphold property standards and address any issues promptly.

3. Financial Management:
- Prepare and manage budgets for hospitality operations.
- Monitor expenses, revenue generation, and financial performance.
- Implement cost-effective measures without compromising service quality.
- Oversee revenue management strategies to optimize occupancy and profitability.
- Manage the property's P&L;, ensuring financial goals are met or exceeded.

4. Team Leadership:
- Recruit, train, and manage a dedicated hospitality team.
- Foster a positive and cooperative work environment.
- Conduct regular performance evaluations and provide constructive feedback.

5. Compliance and Regulations:
- Stay informed about local regulations and ensure compliance.
- Implement and maintain safety and security protocols for the propert

Experience & Education Required:
- Bachelor’s degree in hospital

📌 Resort Manager (Anjarle)
🏢 Kish Hospitality Consultant
📍 Anjarle