Noida, Uttar Pradesh

Job Summary

Network Data L2 resource will be responsible for providing hands-on operational support for enterprise network infrastructure, including LAN, WAN, WLAN, routing, switching, load balancing, secure internet access, and network monitoring. The role requires strong troubleshooting capability, ownership of complex incidents, participation in change and problem management, and support for 24x7 network operations.

Key Responsibilities
- Solid hands-on experience in Cisco routing, switching, and wireless technologies.\
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- Good understanding and troubleshooting experience in routing protocols: BGP, OSPF, and EIGRP.\
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- Strong knowledge of LAN switching concepts including VLAN, trunking, STP, VTP, EtherChannel, HSRP/VRRP, and inter-VLAN routing.\
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- Experience with Cisco Wireless LAN Controllers, access points, SSIDs, authentication, roaming, RF issues, and wireless connectivity troubleshooting.\
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- Hands-on exposure to load balancing technologies such as F5 LTM and Citrix NetScaler.\
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- Experience with Zscaler technologies, preferably ZIA and ZPA.\
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- Knowledge of network access control and security tools, including Cisco ISE or equivalent NAC platforms.\
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- Ability to perform packet capture and analysis using tools such as Wireshark, tcpdump, or platform-native capture tools.\
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- Experience with network monitoring tools such as SolarWinds, HPOV, NNM, Cisco Prime, DNA Center, or equivalent tools.\
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- Understanding of ITIL processes including Incident, Change, Problem, and Service Request Management.\
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Skill Requirements
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📌 Analyst (Support & Operations) (Noida)
🏢 HCLTech
📍 Noida