Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of :Senior Software Engineer

Department: - WPB Technology

In this role, you will (Key responsibilities)

Production monitoring & First response (L1/L2)
- Perform initial diagnosis, impact assessment, prioritization, and ticket creation with explicit evidence (logs, metrics, timestamps).
- Execute runbook steps to restore service quickly and safely.

Incident management




- Own incidents through to resolution within SLAs, escalating to L3/engineering when required with a well-formed handover.
- Participate in major incident bridges, provide timely updates, and track actions to closure.
- Capture incident timelines and contribute to post-incident reviews and RCA inputs.

Application & batch support (Java)
- Support Java services (start/stop, health checks, log analysis, JVM basics such as memory/GC symptoms).
- Support scheduled/batch processing: job monitoring, reruns, dependency checks, and reconciliation where applicable.

Database support (Oracle)
- Run operational SQL queries for validation and troubleshooting (read-only and approved scripts).
- Support Oracle-related incident triage: connectivity, session locks, slow queries symptoms, space issues (as per runbooks).
- Coordinate with DBA teams for deeper performance tuning and remediation.

Unix & Operational tasks

📌 Senior Software Engineer (Hyderabad)
🏢 HSBC Global Services
📍 Hyderabad