Front Line Sales Operations
Business Unit: RCGTH (Retail & Consumer Goods) | Industry: Retail & Consumer

Department

Sales Operations - RCGTH Business Unit

Industry

Retail & Consumer

Work Arrangement

Hybrid

Reports To

Americas Sales Operations Leader

Employment Type

Full-time Role Overview
- Act as a trusted business advisor to the BU leader and sales team on all sales operations matters, bringing sharp insights and solid recommendations that can influence and change the trajectory of the business.
- Own end-to-end sales operations reporting, ensuring accuracy, timeliness, and relevance for BU leadership.
- Drive pipeline hygiene across the sales funnel, ensuring data accuracy, and timely updates.
- Lead forecasting processes in partnership with sales leadership, providing reliable projections and flagging risks and opportunities early.
- Manage account coverage and tagging to ensure accurate territory mapping, segmentation, and resource alignment across the BU.
- Deliver sales insights and analytics that surface trends, gaps, and opportunities,



translating data into actionable recommendations for leadership.
- Maintain solid working knowledge of sales compensation policies and TCV validation governance.
- Own and maintain sales operations dashboards, and reporting tools to provide visibility into sales trends and gaps.
- Drive AI initiatives and adoption to improve productivity
- Prepare business review decks and performance summaries for leadership and BU reviews. Required Qualifications & Experience
- Experience in sales operations, sales support, finance, or commercial operations, preferably within retail, or consumer goods.
- Bachelor's degree in Business Administration, Finance, or a related field; MBA preferred.
- Proficiency in Excel, and Salesforce tools.
- Demonstrated experience working with senior leaders and sales teams.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent communication and cross-

📌 Front Line Sales Operations (Chennai)
🏢 Cognizant
📍 Chennai