JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a current industry, join our team as we help shape a brighter way forward.
Key Responsibilities
Strategic Operational Leadership
Deliver the FM strategy, ensuring resilience, consistency, and continuity of operations.
Align operational delivery with global objectives while addressing nuances and challenges.
Anticipate industry trends and client needs to proactively enhance service offerings and operational approaches
Serve as the primary operational interface between the client's senior leadership and our delivery teams
Identify opportunities for service enhancement, cost optimization,
and process improvement
Drive workplace experience excellence initiatives that directly impact employee satisfaction and productivity metrics
Manage integrated service delivery including facilities, hospitality, catering, and event management teams
Portfolio Excellence Leadership
Lead strategic direction and operational excellence across key account support functions: HSSE, Quality & Compliance, Performance Management, Communications, Sustainability, and Nuvolo
Drive P&L; management for annual operations with accountability for profitability and growth targets
Champion enterprise-wide workplace transformation initiatives supporting global corporate strategy
HSSE & Quality Management
Ensure day-to-day operational compliance and direct employee engagement (best placed to be account safety champions)
Comply with the JLL global standards and procedures
Cooperate in HSSE matters, including the assessment of risk