When our values align, there's no limit to what we can achieve.

At Parexel, we all share the same goal - to improve the world's health. From
clinical trials to regulatory, consulting, and market access, every clinical
development solution we provide is underpinned by something special - a deep
conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a
therapy that ultimately will benefit a patient. We take our work personally, we
do it with empathy and we're committed to making a difference.

PATIENT CONCIERGE ASSOCIATE

The Patient Concierge Associate is supporting patient travel and reimbursement
services for clinical trials. This role provides administrative and operational
support, working with internal teams and study stakeholders to coordinate daily
activities, maintain documentation, and ensure smooth project execution.

Key Responsibilities

* Monitor and manage shared mailbox; route requests to appropriate team members

* Maintain trackers, documentation, and project records (SharePoint, Excel,
etc.)





* Support study setup activities, including documentation and onboarding
tracking

* Coordinate meetings, calendars, and prepare agendas and notes

* Assist with vendor communication, documentation, and tracking

* Maintain accurate records for projects, vendors, and study activities

* Support reporting, presentations, and routine status updates

* Assist with financial tracking, invoices, and budget documentation

* Ensure documentation complies with SOPs and internal processes

Skills & Qualifications

* Basic proficiency in MS Office (Excel, Word, Outlook, PowerPoint)

* Strong organizational skills and attention to detail

* Positive communication and teamwork abilities

* Ability to manage multiple tasks and follow structured processes

* Willingness to learn and grow

Experience & Education

* 5+ years of administrative or coordination experience

* Healthcare or clinical research exposure is a plus

* Bache

📌 Patient Concierge Associate (Hyderabad)
🏢 Parexel
📍 Hyderabad