Key ResponsibilitiesFront Desk Operations
- Welcome members and visitors professionally.
- Handle walk-ins, calls, WhatsApp, and social media inquiries.
- Manage member check-ins and appointment scheduling.
- Maintain cleanliness and organization of the reception area.
Customer Relationship Management
- Build strong relationships with members.
- Resolve customer concerns professionally.
- Ensure high member satisfaction and retention.
Required Skills:
- Solid communication and convincing skills.
- Sales-oriented and target-driven attitude.
- Presentable and confident personality.
- Basic computer knowledge (Excel, billing software, WhatsApp handling).
- Ability to multitask and handle customer interactions smoothly.
Qualifications:
- Graduate / Undergraduate.
- Freshers with excellent communication skills may also apply.