Responsibilities:
Primary Duties and Responsibilities:
- End to End engagement brokering for Onboarding commercial activities as per the TPO Program for acquired company's supplier engagements
- Ensure all TPO activities within the portfolio are delivered in a manner consistent with TPO policy and regulatory guidance across all risk engagements
- Acts as TPO Process and Tool SME 9Subject Matter Expert) for the business Delivery Managers and Portfolio Managers
- Support new DMs to understand the TPO Program and process
- Face off TPO to Delivery Managers, Executive Sponsors and Portfolio Managers from the Line of Business (LOB)
- Ensure SOS duties are delivered in an efficient, effective and sustainable way in line with internal SLA's(Service Level agreements), KPIs (Key Performance Indicators)/KRIs(Key Risk Indicators)
- Ensure all TPO activities within the portfolio are delivered in a manner consistent with business objectives, TPO policy and regulatory guidance
- Determine appropriate process for third party engagements (Out of Scope,
Specialized Service Categories, COMPASS, etc.)
Required Qualifications, Skills & Capabilities - Internal / External
- 6+ years relevant work experience in Operations, Oversight & Control, Vendor Management, or related roles pertaining to knowledge of risk management and control principles with total work experience of 9+ years
- The role requires extensive interaction with internal customers. Outstanding listening and negotiation skills as well as being a strong written and verbal communicator at the senior management level with effective collaboration skills
- Effective time management and multitasking skills-ability to consistently achieve deadlines independently
- Broad understanding of regulatory compliance requirements, and experience in managing Internal Audit or Regulatory communications
- Robust organizational management skills, including expertise in issue and conflict resolution
- Ability to partner closel