Job Summary:
- To oversee customer support operations, ensuring productive data management, high-quality interactions, and continuous workflow improvements.
Key Responsibilities:
- 2. Managing Troubleshooting Tasks, Providing Effective Solutions, And Escalating Complex Issues To Higher Levels Of Support When Necessary
- 3. Evaluate Operational Workflows, Identifying Inefficiencies And Suggesting Enhancements For Improvement.
- 4. Ensure The Quality And Precision Of Processed Data And Customer Interactions Are Maintained At The Highest Standards.
- 5. Oversee The Accurate Entry, Updating, And Management Of Data Across Multiple Systems And Databases.
📌 Senior Process Associate (Lucknow)
🏢 HCLTech
📍 Lucknow
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