Position Title: Account Receivable - Post-Payment & Collections
Employment Type: Full-Time
Work Timings: 8:00 PM - 5:00 AM IST (Monday to Friday)
Mode of Work: Work from Office
Reporting To: Operations Head / Founder
Language Requirement: Excellent Spoken & Written English (mandatory)
*ROLE OVERVIEW*
*KEY RESPONSIBILITIES*
- Track overdue accounts and proactively implement collection strategies.
- Negotiate payment plans and resolve payment disputes professionally.
- Maintain accurate payment records, installment tracking, and account status updates.
- Coordinate with recruitment, enrollment, and operations teams regarding payment-related matters.
- Issue payment reminders, receipts, and overdue notices.
- Identify and escalate high-risk or non-responsive accounts.
- Prepare daily and weekly collection reports for management review.
*REQUIRED QUALIFICATIONS & SKILLS*
- Excellent spoken and written English communication skills.
- Strong negotiation and persuasion abilities.
- Ability to confidently handle payment objections and difficult conversations.
- Professional phone etiquette and relationship management skills.
- Experience in collections, account management, customer support, inside sales, EdTech counseling, recruitment operations, or related fields.
- 1-4 years of relevant experience preferred.
- Experience handling installment-based or recurring payment collections is an advantage.
- Proficiency in CRM systems, Microsoft Excel, and basic reporting tools.
*WHAT WE OFFER*
- Stable full-time night-shift opportunity.
- Career growth within the U.S. staffing and recruitment industry.
- Professional and performance-driven work environment.
Pay: ₹30,000.00 - ₹50,000.00 per month
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
Experience:
- Accounting: 1 year (required)
Language:
- English (required)
Shift availability:
- Night
📌 Account Receivable (Ahmedabad)
🏢 Aivra Health
📍 Ahmedabad
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