The Senior Implementation Analyst (SIA) plays a pivotal role in the end-to-end delivery of software products across client engagements. The SIA owns the structured implementation of assigned projects — from initiation and planning through to UAT, Go Live, and formal closure.

Working in close coordination with the Project Manager and cross-functional teams, the SIA brings deep functional expertise, disciplined execution, and solid client engagement to every implementation. The SIA serves as the primary functional point of contact for the client during the implementation lifecycle — ensuring that the product is configured, trained, and adopted in a manner that delivers measurable value to the client's business.

Roles & Responsibilities

1. Project Planning & Execution
- Develop and own the Implementation Plan for each assigned engagement / project— covering scope, timelines, milestones, dependencies, resource requirements, and deliverable schedules.
- Translate signed contracts, Purchase Orders (POs), and client briefs into structured implementation charters,



clearly defining scope of work, acceptance criteria, and success metrics.
- Maintain accurate and up-to-date project records on the project management system (Zoho Projects or equivalent) at all times — including implementation plans, milestone trackers, action items, defect trackers, risks, and project documentation.
- Ensure that every project is tracked not just against timelines and scope, but against the client's actual business objectives — consistently measuring whether the implementation is delivering the value committed at the point of sale.

2. Functional Delivery & Product Expertise
- Gain deep functional mastery of all assigned products and serve as the go-to functional expert for clients, internal teams, and project stakeholders throughout the implementation lifecycle.
- Collaborate with clients and concerned stakeholder(s) to understand their goals, workflows, and implementation vision — and tran

📌 Senior Implementation Analyst (Andheri West)
🏢 Alpha Plus Technologies
📍 Andheri West