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- Perform quality checks and testing of raw materials, in-process samples, and finished products
- Ensure compliance with quality standards, SOPs, and safety guidelines
- Maintain and update quality documentation, test reports, COAs, and records
- Support implementation and maintenance of ISO, GMP, and other relevant quality systems
- Handle customer complaints and assist in root cause analysis and corrective actions
- Coordinate with production, R&D;, and stores teams to resolve quality-related issues
- Monitor calibration and maintenance of laboratory instruments
- Assist in internal audits, external audits, and inspections
- Ensure adherence to regulatory and statutory requirements
- Promote continuous improvement initiatives in quality processes